Delete message by Flow content identifier

Owned by Smart Sender
Mar 08, 2022
2 min read

Using this action in a funnel or broadcast, you can delete sent messages in Telegram and Vkontakte messengers. Those messages that were sent no later than 48 hours ago in Telegram and 24 hours in Vkontakte are available for deletion.

 

To find out the identifier, open the message block and select the desired channel so that it is highlighted in yellow:

 

Each channel has a different ID for the same message. Therefore, you need to copy it separately for Telegram, separately for Vkontakte, if you need to delete this message in both messengers.

To copy the ID, click on the info icon and click “continue”:

 

After that, add identifiers in the “perform action” block, separated by commas:

 

It`s IMPORTANT! Each time a component is published or a copy is created, the message ID changes. Therefore, we recommend, if possible, to place such messages in separate flows that you will NOT edit after publish.

 

A message for a single contact or one sent manually by an operator can be deleted or edited in live chat: