Instagram connection

Owned by Smart Sender
Last updated: Oct 25, 2023
2 min read

Before connecting, you need to complete:

  1. Instagram account and a business page connecting

  2. Transformation of a personal account into a business account

  3. Instagram access to incoming messages

 

https://youtu.be/zJ89oEAMi0w?si=fAAupqlPecpu_8lv

 

Go to the "Channels" section and click "Create".

 

Choose Instagram

 

In the next window, click "Choose what you allow"

 

and check ALL pages.

Then click the Continue button.

 

If you do not see a window with a choice of permissions, go to your Facebook account > Business integrations using the link https://www.facebook.com/settings?tab=business_tools&ref=settings

 

and change permissions here
If you cannot connect the channel even after these steps, remove the integration. After deleting the integration, you need to renew the connection with all Facebook\Instagram channels previously connected to Smart Sender.

 

After a successful login, you will be redirected to the Smart Sender platform with a list of all Instagram business pages and business accounts. Select the required business page from the list.

 

Confirm that you have upgraded your personal account to a business type.

 

Then you will receive a message that the channel has been connected successfully

 

This bot will appear in the list of your channels. Here you can also view statistics on subscriptions, unsubscribes, number of messages, etc., and update the bot token if necessary by clicking on the circular arrows.