Transformation of a personal account into a business account
After Instagram account and a business page connecting You need to check that your user account is a business account. To do this, go to your Instagram account.
After successfully logging, you need to confirm that you want to add Instagram Business Tools.
After confirming your actions, you will be taken to this page. Here you need to check the connection of a business account
After clicking on “Confirm connection“ you will be redirected to the Instagram login page, if this does not happen, make sure that your browser has not blocked the pop-up window.
After a successful login, you will be redirected to a page similar to this one, which indicates that you have successfully linked your business page and Instagram account.
You need to follow next steps: Instagram access to incoming messages