Operators API - en

Using this API, you can view the connected operators within the service Smart Messenger

 

Reading.

Allows you to view the connected operators in the project.

 

GET https://api.smartsender.com/v1/operators

 

Main parameters:

Name

Description

Validation

Name

Description

Validation

page

Requested Page

Minimum value 1

limitation

Amount of data to display per page

Minimum value 1, maximum 20

 

In case of a successful response, you will receive the following:

 

{ "cursor": Cursor, "collection": Operator[] }

 

Answer description:

Name

Description

Name

Description

cursor

Cursor an object

collection

Array of Operator objects

 

Change of appointment.

Allows you to change the status of automatic assignment by the system of incoming chat between operators.

 

PUT https://api.smartsender.com/v1/operators/{operatorId}/involve

 

Main parameters:

Name

Description

Validation

Name

Description

Validation

state

Appointment Status

Boolean

 

In case of a successful response, you will receive the following: