Chats API - en

Using this API, you can get a list of created chats, get information about a chat, mark it as “read” or “close”.

You can also receive messages from a conversation or send a message.

Reading.

Allows you to view existing chats.

GET https://api.smartsender.com/v1/chats

Main parameters:

In case of a successful response, you will receive the following:

{
    "cursor": Cursor,
    "collection": Chats[]
}

Main parameters:

Getting by ID.

Allows you to get information about the specified chat.

GET https://api.smartsender.com/v1/chats/{chatId}

In case of a successful response, get an object of type Chat.

Read the selected chat.

Allows you to read all notifications in the selected chat.

PUT https://api.smartsender.com/v1/chats/{chatId}/read

In case of a successful response, you will receive the following:

{
    "state": true
}

Close the selected chat.

Allows you to close the selected chat.

PUT https://api.smartsender.com/v1/chats/{chatId}/close

In case of a successful response, you will receive the following:

{
    "state": true
}

Assign a chat.

Allows you to assign the selected chat to a specific operator.

POST https://api.smartsender.com/v1/chats/{chatId}/forward/{operatorId}

Main parameters:

In case of a successful response, you will receive the following:

{
    "state": true
}

Get the messages of the selected chat.

Allows you to receive messages in the selected chat

GET https://api.smartsender.com/v1/chats/{chatId}/messages

Main parameters:

……